FAQ

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.

Please allow 1 week for processing and packaging of your order. Once shipped, depending on your choice of shipping, you should receive your package in 2-7 business days. Please contact our team with specific circumstances or rush orders.

Here at Chou, we fully understand the importance of long lasting, ethically sourced and sustainable textiles and fibers. With that being said, our starter collection 'Café' consist of post consumer recycled acrylic or acrylic. We not only plan to, but will ensure the use of more natural and durable fibers in the near future. Please contact us with suggestions or concerns.

Hey there! My name is Kena Parks. I am a fashion design student with a passion for textiles and fiber art. I hope my mini collections and custom orders bring life and excitement to your wardrobe. I strongly encourage you to support slow fashion businesses and learn more about your own clothing impact. Thank you greatly for the support <3

Please allow 2-3 weeks for sourcing, making and processing your order. The seller will be in contact with you during this period for design clarifications, yarn and color choices or any other clarifying questions so please be sure to provide an effective contact method at checkout. Once processed, your order will be shipped via the shipping method selected at checkout, 1-7 business days should be expected. For rush orders please contact the seller directly before purchasing.

Wash and care instructions vary depending on the fibers used. Please refer to the product page for specific instructions. Generally, care for your knitwear gently and with intention to ensure a long lifecycle.